TECHNOLOGY.......... .....

State of the Art

Progressive Messenger has made a commitment to invest in our people, technology and the environment.  We have acquired state of the art computer systems, software and hand held devices. 

All of our drivers are issued a hand held device, which enables us to dispatch directly to the specific driver Our drivers are then able to capture signatures digitally upon delivery.  This information is securely stored in our databank.  Our customers can then see this information anytime from the comfort of their own office online without a single piece of paper having to be printed.

With our sophisticated information technology systems, we are able to provide our customers with a second to none online experience.  You can enter your orders online with a simple straight forward user interface.  The system comes complete with an address book that you have full control of for your regular delivery locations.  You can track your deliveries in real time online.  You can review previous deliveries and even your invoices online.  If you need your invoices broken down by reference, we can do that too.  In fact we can send your invoice to you electronically without having to print a single piece of paper.  We can even send you an email notification each time your deliveries are completed.

With our GPS real time tracking system our customers can securely log in and trace their shipments at any time online.  The GPS tracking system is also one of the many tools our dispatcher can use to select the appropriate driver for your deliveries and optimize routing.  Essentially we know where our drivers are and where they are headed at all times.  If we need to speak to our drivers we can have voice communication with them on their hand held units with the push of a button.

Should you wish to place your calls personally, we have a modern call center with professionally trained operators.  You are assured of a quality customer service experience every time you speak to one of our award winning customer service representatives.

If you want to keep a written record of your shipments you can print out a manifest from our online system or we can provide you a complementary logbook.  If you prefer – we can even provide you with complimentary waybills.

Please call our office at any time and let our experts customize a delivery solution for you today.

 

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